Monitor data insights

To understand how Microsoft Search is performing in your organization, review your usage analytics in the Insights section of the Search & intelligence settings. For more information, see Microsoft Search Usage Reports.

Search data is available for:

  • Office.com
  • Microsoft Search in Bing work tab (page URLs that begin with bing.com/work)
  • SharePoint Home (the site with URL ending in /SharePoint.aspx)

Search insights include reports and data for:

ReportDescription
Query volumeThe total number of search queries performed. Use to determine periods of high and low search activity. Low volume may indicate a lack of user awareness of Microsoft Search or search entry points.
Top queriesThe most popular search queries in your organization. Use to understand the types of information your users are searching for.
No results queriesPopular search queries that returned no results and might create user dissatisfaction. Use to identify potential content gaps or improve discoverability of existing content.
Abandoned queriesThe most popular search queries with low click-through. Use to identify potential content gaps or adjust keywords and settings of existing content.

To get an Excel file with this same data, use the download arrow next to each report.

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