Order Management is used to capture order information to enable sales reps to deliver compelling offers and provide consistent accurate pricing.
You can perform the following with order management:
- Create sales orders directly in SAP Sales Cloud for replication to SAP S/4HANA
- Sales orders can utilize external pricing from SAP CRM or SAP S/4HANA, for consistent pricing over multiple systems
- Product availability can be checked in SAP S/4HANA and stock quantity values can be returned to SAP Sales Cloud
- Credit checks can be performed by requesting actions from SAP S/4HANA, ensuring creditworthiness of the customer
- The business process document flow updates with not just the SAP Sales Cloud order, but also the SAP S/4HANA sales order.
- Delivery and billing data can be returned to SAP Sales Cloud from SAP S/4HANA and viewed as PDF documents.
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