Understand the format of Actionable Messages in Outlook

Actionable Messages in Outlook use Adaptive Card JSON to add the actionable card section to an email message. In this unit, we take a look at how the Adaptive Card JSON is added into the email message.

Actionable Message card

The key part of an Actionable Message is the message card. The card is displayed prominently at the top of a message, using UI elements that integrate with the native UI of the email client. The prominent placement of the card makes it ideal for communicating key information and requesting action from the recipient.

The card is implemented using standard Adaptive Card syntax and features, with some new Outlook-specific features added on.

Let’s take a look at a simple example. The following JSON implements a basic card.

JSONCopy

{
  "type": "AdaptiveCard",
  "version": "1.0",
  "originator": "5a53e3ea-f50a-44d2-8855-2b5825d63eb8",
  "hideOriginalBody": "true",
  "body": [
    {
      "type": "TextBlock",
      "text": "Visit the Outlook Dev Portal",
      "size": "large"
    },
    {
      "type": "TextBlock",
      "text": "Click **Learn More** to learn more about Actionable Messages!"
    },
    {
      "type": "Input.Text",
      "id": "feedbackText",
      "placeholder": "Let us know what you think about Actionable Messages"
    }
  ],
  "actions": [
    {
      "type": "Action.Http",
      "title": "Send Feedback",
      "method": "POST",
      "url": "https://...",
      "body": "{{feedbackText.value}}"
    },
    {
      "type": "Action.OpenUrl",
      "title": "Learn More",
      "url": "https://learn.microsoft.com/outlook/actionable-messages"
    }
  ]
}

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